Legal

1. Overview

We are thoughtful about how we handle your information and aim to keep things simple and transparent. This Privacy Policy applies only to information collected through this website. It does not apply to clinical services, which are handled separately through our secure platform, SimplePractice.

2. Information We Collect

Information you provide. When you use our contact form, we may collect your name, email address, phone number, and message content. This information is used solely to respond to your inquiry.

Automatically collected information. When you browse the website, we may automatically collect your IP address, browser type, device information, pages visited, and date and time of visit via Google Analytics.

3. How We Use Your Information

We use your information to respond to inquiries, operate and maintain the website, improve performance and user experience, and monitor traffic and usage trends. We do not sell your personal information.

4. Cookies and Analytics

We use Google Analytics to collect anonymized information about how visitors use the website, including pages visited, time spent on the site, and general geographic region. You can disable cookies in your browser settings if you prefer.

5. Spam Protection

We use Cloudflare Turnstile to help prevent spam on our contact form. This service may collect limited technical data (such as IP address and browser behavior) to distinguish between human users and bots.

6. Third-Party Services

We rely on trusted third-party providers to operate our website and services: Vercel (hosting), Google Analytics (analytics), Cloudflare Turnstile (spam protection), and SimplePractice (secure client portal, scheduling, billing, and telehealth). If you become a client, your information will be collected and stored through SimplePractice, which follows HIPAA-compliant practices.

7. Therapy Services and Client Information

Talk Story Therapy primarily provides telehealth services to clients located in Washington State. All scheduling, billing, and client communications are handled through SimplePractice. This website is not used to collect or store protected health information (PHI). If you become a client, you will receive separate documentation outlining how your personal and health information is handled in accordance with applicable laws.

8. Data Sharing

We do not sell or rent your personal information. We may share information only when necessary: with service providers who help operate the website, to comply with legal obligations, or to protect our rights, safety, or property.

9. Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where applicable. To make a request, contact us at info@talkstoryseattle.com.

11. Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact

If you have questions about this Privacy Policy, contact us at:
Talk Story Therapy PLLC — info@talkstoryseattle.com

1. About This Website

This website is owned and operated by Talk Story Therapy PLLC (“we,” “our,” or “us”). The content on this website is provided for general informational purposes only and is intended to help you learn more about our services.

2. Not Medical or Mental Health Advice

The information provided on this website is not a substitute for professional mental health care, diagnosis, or treatment. Viewing this website does not create a therapist-client relationship, and you should not rely on website content as a replacement for working with a licensed professional. If you are in crisis or need immediate support, please contact emergency services or a crisis hotline.

3. No Therapist-Client Relationship

Using this website — including submitting a contact form or sending an email — does not establish a therapist-client relationship. A client relationship is only formed after appropriate intake and consent processes, agreement to services, and completion of required documentation through our secure platform, SimplePractice.

4. Website Use

You agree to use this website only for lawful purposes. You agree not to use the website in any way that violates applicable laws, attempt to gain unauthorized access to its systems, interfere with its proper functioning, use automated systems to access or copy content, or introduce malicious code.

5. Intellectual Property

All content on this website — including text, design, graphics, logos, and images — is the property of Talk Story Therapy PLLC or its licensors and is protected by intellectual property laws. You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, distribute, or modify content without permission.

6. Third-Party Services and Links

This website may include links to third-party services or platforms, including SimplePractice, Vercel, and Google Analytics. We are not responsible for the content, policies, or practices of third-party websites or services.

7. Communication and Security

The website contact form and standard email are not secure or HIPAA-compliant methods of communication. By contacting us through the website, you acknowledge that information transmitted may not be secure and that you should not include sensitive personal or health information. Sensitive information should only be shared through the secure client portal via SimplePractice.

8. Availability of the Website

We strive to keep the website available and functioning smoothly, but we do not guarantee that it will always be available, uninterrupted, or free from errors. We may update, modify, or discontinue the website at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by law, Talk Story Therapy PLLC is not liable for any damages arising from your use of, or inability to use, this website — including indirect or incidental damages, loss of data, or website interruptions.

10. Indemnification

You agree to indemnify and hold harmless Talk Story Therapy PLLC from any claims, damages, or expenses arising from your use of the website or your violation of these Terms.

11. Geographic Use

This website is intended for individuals located in the United States, specifically Washington State. We make no representations that the website is appropriate or available for use in other locations.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of those changes.

13. Governing Law

These Terms are governed by the laws of the State of Washington. Any disputes arising from these Terms or use of the website will be resolved in the courts of Washington State.

14. Contact

If you have questions about these Terms, please contact:
Talk Story Therapy PLLC — info@talkstoryseattle.com